Server maintenance
Servers and databases are one of the key elements of support, security and smooth operation of a business. Modern information security, convenient and fast access, and smooth operation of systems are essential for the efficient and successful operation of your business.
We are happy to provide our clients with high-quality server maintenance services that meet their needs, while ensuring a high level of data security. This service can be a huge help to your business, because instead of limited internal resources, you have the backing of experienced IT professionals.
In addition, server maintenance services are usually provided remotely, so we can react and troubleshoot problems immediately. This also gives you the opportunity to choose quality services from the same provider when your company is based in different cities.
Finding out your needs
Preparing a proposal
Agreeing on the scope of services
Signing the contract
Collaboration
| Service plans |
Basic 40.00 €/per month |
Expanded 60.00 €/per month |
Professional 90.00 €/per month |
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Inventory and basic configuration We will install the selected operating systems, the required packages, perform the required configuration settings |
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Specialist advice We will advise you on all aspects of server purchase, installation and operation |
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Incident registration 24/7 Incidents are registered by email 24 hours a day, 7 days a week |
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Troubleshooting We will resolve most incidents remotely |
8 – 17 hours workdays | 16/5 | 24/7 |
| Response time (SLA) | 4/8 | 2/4 | 1/2 |
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Updates installation We will take care of operating systems, software updates |
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Server monitoring We will monitor indicators that may affect the performance of the systems and take preventive measures to protect the systems from potential disruptions |
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Proactive management Server load and fault analysis, performance reports |
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Maintenance and restoration of backup data Installation of backup software, scheduling of backups, monitoring of backups, restoration in case of equipment failure or data loss |
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Replacement equipment*, supervision of warranty/post-warranty service We will provide replacement equipment for *standard server configurations: 4CPU 16GB, 512 SSD |
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Security assessment and recommendations Analysis of server event log entries, periodic scanning with security testing tools |
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Antivirus We offer and install an antivirus solution for your server |
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