Server maintenance

Servers and databases are one of the key elements of support, security and smooth operation of a business. Modern information security, convenient and fast access, and smooth operation of systems are essential for the efficient and successful operation of your business.

We are happy to provide our clients with high-quality server maintenance services that meet their needs, while ensuring a high level of data security. This service can be a huge help to your business, because instead of limited internal resources, you have the backing of experienced IT professionals.

In addition, server maintenance services are usually provided remotely, so we can react and troubleshoot problems immediately. This also gives you the opportunity to choose quality services from the same provider when your company is based in different cities.

How does it work?

Finding out your needs
Preparing a proposal
Agreeing on the scope of services
Signing the contract
Collaboration

Service plans	Basic 30.00 €/per month	Expanded 50.00 €/per month	Professional 70.00 €/per month
Inventory and basic configuration We will install the selected operating systems, the required packages, perform the required configuration settings
Specialist advice We will advise you on all aspects of server purchase, installation and operation
Incident registration 24/7 Incidents are registered by email 24 hours a day, 7 days a week
Troubleshooting We will resolve most incidents remotely	8 – 17 hours workdays	16/5	24/7
Response time (SLA)	4/8	2/4	1/2
Updates installation We will take care of operating systems, software updates
Server monitoring We will monitor indicators that may affect the performance of the systems and take preventive measures to protect the systems from potential disruptions
Proactive management Server load and fault analysis, performance reports
Maintenance and restoration of backup data Installation of backup software, scheduling of backups, monitoring of backups, restoration in case of equipment failure or data loss
*Replacement equipment, supervision of warranty/post-warranty service** We will provide replacement equipment for standard server configurations: 4CPU 16GB, 512 SSD*
Security assessment and recommendations Analysis of server event log entries, periodic scanning with security testing tools
Antivirus We offer and install an antivirus solution for your server